Terms & Conditions

 

Effective Date: [Insert Date]

Welcome to Feast & Fetch. By accessing or using our website, mobile application, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing any order.

1. Use of Our Service

You must be at least 18 years old or have parental permission to use our services. By using our platform, you confirm that all information you provide is accurate and complete.

2. Account Registration

  • You are responsible for maintaining the confidentiality of your account.

  • You agree to notify us immediately of any unauthorized use.

  • We reserve the right to suspend or terminate accounts that violate our policies.

3. Orders & Acceptance

  • All orders placed through our platform are subject to acceptance by the restaurant and Feast & Fetch.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Prices, availability, and menus are subject to change without notice.

4. Pricing & Payments

  • All prices are displayed in U.S. Dollars (USD).

  • Additional charges such as taxes, delivery fees, and service fees are clearly shown at checkout.

  • We are not responsible for pricing errors provided by restaurants.

5. Delivery Policy

  • Estimated delivery times are approximate and not guaranteed.

  • Delays may occur due to traffic, weather, or high demand.

  • You are responsible for providing an accurate delivery address and contact number.

6. Cancellations & Refunds

  • Orders may only be cancelled before preparation begins.

  • Once food preparation has started, cancellations may not be possible.

  • Refunds are handled according to our Return & Refund Policy.

7. Food Quality & Allergies

  • Restaurants are solely responsible for food preparation and quality.

  • Feast & Fetch is not liable for allergic reactions or dietary issues.

  • Customers must review ingredient information directly with the restaurant before ordering.

8. User Conduct

You agree not to:

  • Use the platform for unlawful activities

  • Post false, harmful, or misleading information

  • Attempt to hack, disrupt, or misuse our system

Violation of these rules may result in immediate account termination.

9. Intellectual Property

All website content, logos, graphics, and software are the property of Feast & Fetch or its licensors and are protected by U.S. copyright and trademark laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Feast & Fetch shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays or service interruptions beyond our control

  • Issues caused by third-party restaurants or delivery partners

Use of our service is at your own risk.

11. Third-Party Services

We may link to third-party websites or services. We are not responsible for their content, policies, or actions.

12. Termination

We reserve the right to suspend or terminate your access to our platform at any time without notice if you violate these Terms.

13. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our services after changes means you accept the revised terms.

14. Governing Law

These Terms & Conditions are governed by the laws of the United States and the State in which Feast & Fetch is registered.

15. Contact Information

If you have any questions about these Terms & Conditions, contact us at:

📧 Email: support@feastandfetch.com